Shipping Policy

We ship to all Canadian provinces and territories.

At the moment we are unable to process and ship orders to destinations outside Canada.

All prices are in Canadian dollar.

All orders are shipped via Canada Post.

We offer free Expedited shipping within Canada on orders above $99.

Orders are processed and shipped on business days only, Monday through Friday, excluding weekends and select holidays. We do our best to process your order within 48 hours of receipt.

Shipping times vary according to final destination.

Destination Shipping Method Purchase Price Shipping Cost Estimated Delivery
All Canadian Provinces and Territories Canada Post Expedited $99 and above FREE 2-5 business days
All Canadian Provinces and Territories Canada Post Expedited Under $99 $12 2-5 business days
 All Canadian Provinces and Territories Canada Post Priority Any amount $25 1-2 business days

 

Once your order is placed, you will receive an email confirming your order with us. When your order has been shipped you will receive a second email with your tracking number. If the status of your order has not been updated in more than 3 business days, please contact us at hello@modeviv.com, and we will help resolve the issue.

Please carefully review the details of your order to ensure that all the information is correct, especially the billing and shipping address. We cannot be held responsible for lost, misplaced, or stolen packages.

For information on returning an item, please see our Returns Policy. 

Still have questions? Feel free to contact us at hello@modeviv.com.